About The Role

Join Our Team of Telephone Interviewers - Work from Home! Recruiting for January start dates!

Ipsos is seeking enthusiastic individuals to join our team as Telephone Interviewers on a casual basis. In this flexible, work-from-home role you'll conduct market research surveys, engaging with the public and businesses on a variety of interesting topics. We offer a casual work environment where you choose your own hours and shifts, making it easy to balance work with other commitments.

What You'll Do:

Conduct telephone interviews using your own computer and internet connection
Engage participants in a confident and polite manner.
Accurately gather information following provided scripts and questionnaires.
Ensure responses are unbiased and meet project specifications.
Provide a positive interview experience, acting as an ambassador for Ipsos and our clients.

What You'll Need:

Excellent communication, interpersonal, and time management skills.
Basic computer skills.
A professional and patient demeanour.
A laptop/PC (Windows 10 or above) with a working camera for training and briefing.
A compatible USB headset with a microphone.
A reliable, high-speed internet connection.
A quiet, private workspace.

Benefits:

Competitive Pay: £11.50 per hour, plus holiday pay.
Flexibility: Casual work basis - you set your own schedule and work the hours that suit you.
Variety: Enjoy diverse and engaging projects.
Support: Receive comprehensive training and ongoing coaching.
Growth: Potential for career progression within Ipsos.

Training:

Four weeks of paid training (£11.50 per hour).
Mandatory set shifts (up to 20 hours per week) for the initial training period, including a mix of mornings, afternoons, evenings, and weekends.
Remote webinar-based training with detailed feedback and support.

About The Company

Ipsos is a global leader in market research and proud to be in The Times Top 50 Employers for Gender Equality in 2023. We're driven by a passion for understanding people—their thoughts, feelings, motivations, and behaviours. This understanding allows us to provide our clients with the actionable insights they need to make informed decisions and drive growth.

From shaping public policy to optimizing customer experiences, our work spans a diverse range of sectors. We delve into social and public policy issues, gathering data and evidence to provide insights, analysis, and recommendations that contribute to positive outcomes.

While we're perhaps best known for our industry-leading political opinion polls, which we have been conducting since the 1970s, our expertise extends far beyond. We partner with major players in banking, media, and beyond, as well as the public sector and government, delivering key insights on everything from customer satisfaction to public perception.

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Home Based Telephone Market Research Interviewer

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